Engagement Consumers Love.
At The Scale You Need.
For Your Industry
Proactive Member Engagement
- Engage hard-to-reach populations.
- Make complex outreach goals simple.
- Best-in-class compliance.
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Reach More Patients
- Reach more patients compared to outbound dials.
- Support HEDIS measures.
- Personalized messaging that gets responses.
Engage Policyholders At Scale
- Convert more quotes.
- Lower CPA compared to traditional phone outreach.
- Reduce churn with empathetic bill reminders.
Complex Outreach Made Easy
- Maintain engagement through acquisition, processing, underwriting, and more.
- Reduce churn with dynamic payment reminders, drive to autopay, and refinance offers.
Get Students Talking
- Reach more prospective students without hiring more agents.
- AI-powered outreach continually follows up to drive enrollment.
- Drips gets course and billing reminders the attention they deserve.
Proactive Member Engagement
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touchpoints and counting
The Drips Difference
Keep It Real
Keep It Safe
Keep It Easy
Learn How Spring Venture Group Doubled Its Medicare Quotes
Get Your Questions Answered
How does Drips integrate with existing systems, such as CRMs, marketing automations, and analytics tools?
We offer an open API and a team ready to customize an integration to fit your CRM, marketing automation, dialer, analytics tools, and call center platform. Common technology integratIons include Salesforce, HubSpot, Cisco, Avaya, Genesys, Five9, Marketo, and Zapier, which allows is to connect with dozens of platforms.
What support does Drips offer during implementation and after campaign launch?
During implementation your Drips team includes multiple outreach professional who can help with every aspect of setup and ongoing performance improvement. These include your account manager, customer success manager, client insights manager, campaign coordination team, and the Drips operations team.
What industries benefit the most from Drips' services?
Drips has worked with many of the largest U.S. industries, and our Conversations as a Service solutions are applicable to a wide range of use cases. If your industry has large audiences with hard-to-reach segments, we strongly encourage you to contact our team to see if Drips work for you. Drips successfully driven outcomes for complex customer interactions in healthcare, insurance, financial services, higher education, home services, and other major industries.
How does Drips' Conversations as a Service (CaaS) differ from traditional consumer outreach methods?
Conversations as a Service is a new approach to outbound contact. It is more scalable, more personalized, and more engaging than traditional methods like outbound dialing, direct mail, and one-way text blasts. A big reason for this is that CaaS uses natural language processing to proactively engage consumers and empower them to have a humanized conversation at their own pace. CaaS adapts to customer replies and keeps driving toward an outcome, without additional resources from contact center agents.