Drips Use Cases
Acquire
Engage More Consumers
- Engage hard-to-reach audiences
- Drive conversions
- Leading-edge compliance
morrow at 10 AM.
How AIS Insurance Doubled Their Transfer Rate
Activate
Welcome With Value
- Drive welcome calls, app downloads, and more
- Share educational content
- Establish customer trust
morrow at 10 AM.
How A Top-Five Healthcare Payer Reimagined New Member Education
Navigate
Nurture Your Audience
- Maintain ongoing engagement
- Steer toward positive actions and away from potential issues
- Earn loyalty and build reputation
morrow at 10 AM.
How a Top-Five Healthcare Payer Reimagined New Member Education
Retain
Retain And Renew
- Send effective bill reminders before and after due date
- Drive to autopay
- Support retention efforts such as surveys
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How A Leading Auto Insurer Brought In $5M By Improving Retention
Additional Use Cases
Get Your Questions Answered
How does Drips handle regulatory and compliance issues around bill collection?
Drips stays on the leading edge of changing regulations, so we are well aware of how complex the rules are around billing. Our Drips Rules Engine (DRE) employs specific logic to help you keep billing outreach within CFPB and other federal and state guidelines. To take just one example, our system understands that Massachusetts limits billing outreach to a maximum of three touchpoints per week.
What is the Navigate category of Drips use cases?
Our Navigate use cases encompass all outreach programs that expand or add value to the customer relationship after the initial onboarding period. These use cases vary by industry. For example, healthcare organizations can greatly increase performance of campaigns to drive patients to generic reformulations or help plan members complete comprehensive medication reviews. Your Drips team can help your organization identify where Drips can add value to their stage in your consumers' journey.
Are the use cases in the Acquire category all centered around outreach to marketing leads?
We define our Acquire category as use cases that turn consumers into customers. While it absolutely covers lead follow up, it covers a much broader set of use cases including re-marketing, human-initiated lead generation, Medicare age-in, re-market, and more.