Where Expertise Meets Execution
Elevate your proactive outreach with a managed service solution from Drips. We don’t just provide you with a tool and a support contact. We take the burden off your team by managing integration, scripting, testing, launch, and ongoing improvements on your behalf.
Your campaign, Made Easy
The Power Of Managed Technology
We know brand consistency is key, so you are always in control of the narrative. You approve campaign messaging, cadence, and other details, while our team executes so you can meet your outreach goals.
Your Part
- Approve outreach language for brand consistency & standards
- Set up file exchange with Drips
- Determine eligible members & insert into the campaign
- Add a Drips call center queue and answer calls from Drips
- Receive campaign dispositions
- Take appropriate actions (e.g., opt-outs)
- Define success and keep Drips accountable
Our Part
- Manage telecom
- Identify & account for compliance, CMS, and privacy-related rules
- Design
- Propose outreach language & message timing
- Identify AI response categories
- Provide contact center training guide
- Test campaigns
- Register campaigns with carriers
- Validate message deliverability
- Continuously monitored
- Identify member response outliers
- Report back to client
- Monitor success and deliver reporting as required
- Manage opt-outs
Get A Team, Not A Tool
Your Drips Team
When you partner with Drips, we’ll handle the execution so you can concentrate on the core aspects of your business. With a full team of professionals at your side, Drips removes much of the burden of launching a new channel and delivers value quickly.
Management
Account
Team
Supports alignment with goals established during the discovery phase.
Customer
Success
Managers
Maximize the benefits of Drips Conversations as a Service for your strategic vision.
Client Insights
Managers
Leverage market research and
analytics to optimize projects.
analytics to optimize projects.
Campaign Coordination Team
Customizes outreach programs to suit your unique requirements.
Operations Team
Manages platform optimization, maintenance, and quality assurance.
Chat Room Team
Engages with your audience beyond scripted interactions, providing personalized responses and human-initiated outreach when necessary.
