Healthcare

Illustration of person in front of a calendar with question marks, indicating the question of what is the best time to contact seniors during AEP.

The Right Time To Contact Beneficiaries During AEP

When should you contact beneficiaries during the Medicare Annual Enrollment Period (AEP)? Drips analyzed data from millions of conversations to find out the best times and days to reach out.
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Topics

Medicare & Medicaid
Sales & Marketing
Member Onboarding
Member Retention
Medicare & Medicaid
Sales & Marketing
Member Onboarding
Member Retention
Healthcare

Medicare & Medicaid

Graphic showing a preview of the details Drips Medicare AEP insights eBook.
2023 AEP Insights eBook
Thumbnail preview of a Drips conversation driving AEP enrollment.
Video Demo: Medicare AEP
Seniors in the saturated Medicare market can get so overwhelmed by contact that they simply tune out. When that happens, healthcare organizations like Spring Venture Group need an innovative approach. Download the case study to learn how they addressed this challenge.
How Spring Venture Group Doubled Its Medicare Quotes
Learn how a major healthcare payer used AI-powered conversational outreach to efficiently handle peak contact volumes during AEP.
How A Major Medicare Payer Used Conversational Outreach For An 80% Conversion Lift
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Healthcare

Sales & Marketing

A Medicare beneficiary shown next to an SMS message and icons representing key outreach goals for healthcare payers.
Best Practices For A Medicare Advantage Outreach Strategy
A senior texting. Contrary to previous assumptions, older Americans are avid users of SMS.
Think Seniors Don't Text? Think Again.
Illustration of person in front of a calendar with question marks, indicating the question of what is the best time to contact seniors during AEP.
The Right Time To Contact Beneficiaries During AEP
Graphic showing a consumer using a smartphone to interact with a Medicare broker during AEP.
What's The Right Number Of Touchpoints For Medicare AEP?
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Healthcare

Member Onboarding

Image of a new customer receiving an onboarding text message.
How SMS Boosts Customer Onboarding Campaigns
How a Top-Five Healthcare Payer Reimagined New Member Education
Healthcare onboarding
Nine Keys To Effective Health Plan Member Onboarding
A thumbnail image showing the infographic guide to Welcome + by Drips. Learn how conversational AI can support customer onboarding.
Example Conversation: Drips Welcome +
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Healthcare

Member Retention

An illustration representing billing outreach with a receipt coming from a smartphone.
Boost Retention With A Complete Billing Outreach Strategy
Make retention a conversation with Retain by Drips
Retain By Drips
What do you do when members miss payments for critical prescription drug coverage? Drips helped a payer use conversational outreach for a more pleasant (and effective) strategy.
How A Top-Five Healthcare Payer Reduced Member Terminations By 39%
Illustation of a person next to a smartphone with icons for SMS bubbles and a credit card, representing how texting is a key part of conversational billing outreach.
Billing For Busy People
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Drips For Healthcare Providers
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