Webinar Post Title
Key Takeaways
- Engage hard-to-reach audiences fewoifewiofewiofweoifew iofewiofew
- Drive conversions
- Leading-edge compliance
Overview
Summary
This virtual event, which is Part 1 of a three-part series, explores how artificial intelligence is fundamentally breaking the traditional SaaS model. Because AI makes customers more productive with fewer seats, the old SaaS engine of expanding user adoption is effectively going in reverse. You will learn why vendors must transition from selling software tools to taking on the risk of guaranteeing business outcomes through the new DARE (Design, Activate, Realize, Evolve) framework.
Challenges
The old LAER model fails because it is unable to cross the 'AI Adoption Chasm,' which is characterized by systemic hurdles like fragmented infrastructure, a severe global talent shortage, and strategic ambiguity about use cases. While the SaaS model relied on software usage as a success metric, AI 'usage' is often a cost center or a sign of inefficiency, placing immense pressure on providers to fundamentally shift how they deliver value.
Speakers
Get Your Questions Answered
How can AI help healthcare payers and brokers?
AI can help healthcare payers and brokers reach prospective members at larger scales than manual outbound dialing. An AI-powered Conversations as a Service solution can handle the early stages of the healthcare buying journey by answering questions, following up, and building intent. That means that agents can focus on talking to consumers who are informed and ready to take action. Platforms like Drips can even handle the back-and-forth of scheduling the call, increasing the efficiency of health insurance outreach.
How does Drips handle regulatory and compliance issues around bill collection?
Drips stays on the leading edge of changing regulations, so we are well aware of how complex the rules are around billing. Our Drips Rules Engine (DRE) employs specific logic to help you keep billing outreach within CFPB and other federal and state guidelines. To take just one example, our system understands that Massachusetts limits billing outreach to a maximum of three touchpoints per week.
Are the use cases in the Acquire category all centered around outreach to marketing leads?
We define our Acquire category as use cases that turn consumers into customers. While it absolutely covers lead follow up, it covers a much broader set of use cases including re-marketing, human-initiated lead generation, Medicare age-in, and more.