Reach Policyholders
At Scale
Drips delivers Conversations as a Service to increase policy sales, boost participation in beneficial programs, and improve policyholder retention. Using AI-powered text messaging, scheduled calling, and voicemail messages, Drips lets carriers and brokers engage hard-to-reach audiences in real two-way conversations at scale.
FULL LIFECYCLE ENGAGEMENT
Managed Outreach Solutions
Reach New Customers at Scale
Drips lets insurers engage prospective members in real conversions at scale using AI-powered texting and calls.
- Engage hard-to-reach audiences
- Drive conversions
- Leading-edge compliance
Read Case Study
Hi Matthew, reaching out one more time. Can I give you a call to talk through the quote you requested for your 2018 Toyota Corolla?
Onboard with Value
Get higher engagement from new policyholders and improve satisfaction.
- Drive portal registrations, autopay enrollment, and more
- Share educational resources
- Anticipate common questions
Read: How SMS Boosts Customer Onboarding Campaigns
Hey Monique, it's Maria from Trust Insurance. Welcome to your new policy! Please check out this article for some next steps: trustins.com/79eFH
ID cards are sent within 14 days of your policy start date. You can access a digital version on our app: trustins.com/app
Guide Policyholder Experience
Encourage policyholders to participate in programs, explore additional discounts, and more.
- Identify eligible policy discounts to improve satisfaction
- Drive actions that lower risk
- Offer additional coverage and bundles
Read: How To Use SMS Outreach For Customer Education
Hey Taylor, it’s Maria from Trust Insurance. You might be entitled to additional discounts for your plan. Can we schedule a call to explore more?
We’ll need more info to determine your discount eligibility. Can we hop on a call in 10 minutes?
Retain More Customers
Engage about missed bills and other barriers safely and empathetically, while saving time for agents.
- Drive bill payments and autopay
- Manage Medicaid redeterminations
- Engage around CAHPS surveys
Read Case Study: How a Leading Auto Insurer Brought in $5M By Improving Retention
Hi Fred, let us help get your account back on track and keep you covered! Can you talk now?
People Want Real Conversations
Backed by proprietary AI technology, only Drips provides authentic two-way customer engagement at massive scale.
Platform Overview
Drips has provided greater efficiency for us and created more opportunities for our sales team. And the customers respond well to the technology and engage with it.”
