Your Success, Our Commitment

At Drips, excellence is not just a goal — it’s our commitment. We navigate with precision, strategize with expertise, and ensure that every step we take is a deliberate move toward your success.

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Your journey

Client Success Process

Our step-by-step process is designed to seamlessly guide you through every stage of your outreach transformation. From initial discovery to launch to continuous improvement, we are committed to delivering excellence at every turn.

Discover

Begin your journey with a comprehensive audience and consent review, coupled with a strategic use case assessment and performance benchmarking. It's the foundation that sets the stage for personalized and effective engagement.

Build

Our campaign build phase is all about creativity and compliance. We leverage statistically proven campaign design and navigate confidently within the guardrails of compliance.

Design

We meticulously craft integrations, develop robust solutions, and engage in thorough testing and implementation. Our goal is a strong start that prepares the way for sustained success.

Run

Where our strategies come to life. We monitor, deliver reports, and host quarterly briefings to strive toward maximum deliverability, quality, and performance.

Improve & Iterate

We deliver ongoing split testing, supervise machine learning, introduce new features, and stay ahead of regulatory and compliance updates.

"The way you put together the proposal and journey was a core reason we moved forward. You made it easy for us to understand the vision and value."

Vice President

Government Programs

FAQS

Get Your Questions Answered

What process does Drips follow in the campaign design phase?

Using the information gained during discovery about client goals, branding, and internal policies, Drips creates a customized scripting package for your campaign. Once we have UX sign-off on scripting, we proceed to set up and the final review phase. Prior to go-live, we have a formal campaign review workshop where we review campaign designs for compliance and brand alignment. The Drips UX team then designs the program experience based on all four aspects of our Drips Rules Engine (DRE): Cadence, Channel, Content, and Knowledge.

What is the Drips discovery process?

Drips is very hands-on during discovery to set the stage for a successful outreach campaign. Our first priority is to establish strategic alignment. Then, we move into a series of workshops: use case workshop, technical workshop, business case validation, and scope validation.

What support does Drips offer during implementation and after campaign launch?

During implementation your Drips team includes multiple outreach professionals who can help with every aspect of setup and ongoing performance improvement. These include your account manager, customer success manager, client insights manager, campaign coordination team, and the Drips operations team.