Healthcare

2025 AEP Drips Performance Report

During the 2025 Medicare AEP, Drips contacted over 1 million shoppers and learned a lot about how to engage Medicare beneficiaries. Download the full report for over 30 pages of AEP insights!
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Topics

Medicare & Medicaid
Sales & Marketing
Member Onboarding
Member Retention
Payer Insights
Healthcare: Medicare & Medicaid
Healthcare: Sales & Marketing
Healthcare: Member Onboarding
Healthcare: Member Retention
Healthcare: Payer Insights
Healthcare

Latest Resources

2025 AEP Drips Performance Report
Conversational Outreach for Comprehensive Medication Review (CMR)
Health Insurance Company Improves Medication Adherence with a 200% Increase in Refill Rates
How a National Payer Improved HRA Completions 7% YoY
Healthcare

Medicare & Medicaid

Thumbnail preview of a Drips conversation driving AEP enrollment.
Video Demo: Medicare AEP
A Medicare beneficiary shown next to an SMS message and icons representing key outreach goals for healthcare payers.
Best Practices For A Medicare Advantage Outreach Strategy
Learn how a major healthcare payer used AI-powered Conversations as a Service to efficiently handle peak contact volumes during AEP.
How A Major Medicare Payer Used Conversational Outreach For An 80% Conversion Lift
Image of an older American engaging during AEP to get Medicare Advantage coverage.
The Outreach Strategy Medicare Plans Need For AEP
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Healthcare

Sales & Marketing

A Medicare beneficiary shown next to an SMS message and icons representing key outreach goals for healthcare payers.
Best Practices For A Medicare Advantage Outreach Strategy
A senior texting. Contrary to previous assumptions, older Americans are avid users of SMS.
Think Seniors Don't Text? Think Again.
Illustration of person in front of a calendar with question marks, indicating the question of what is the best time to contact seniors during AEP.
The Right Time To Contact Beneficiaries During AEP
Graphic showing a consumer using a smartphone to interact with a Medicare broker during AEP.
What's the Right Number of Touchpoints for Medicare AEP?
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Healthcare

Member Onboarding

Image of a new customer receiving an onboarding text message.
How SMS Boosts Customer Onboarding Campaigns
Document preview for the Drips case study How a Top-Five Healthcare Payer Reimagined New Member Education
How A Top-Five Healthcare Payer Reimagined New Member Education
Healthcare onboarding
Nine Keys To Effective Health Plan Member Onboarding
A thumbnail image showing the infographic guide to Welcome + by Drips. Learn how conversational AI can support customer onboarding.
Example Conversation: Drips Welcome +
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Healthcare

Member Retention

An illustration representing billing outreach with a receipt coming from a smartphone.
Boost Retention With A Complete Billing Outreach Strategy
Make retention a conversation with Retain by Drips
Retain by Drips
What do you do when members miss payments for critical prescription drug coverage? Drips helped a payer use conversational outreach for a more pleasant (and effective) strategy.
How A Top-Five Healthcare Payer Reduced Member Terminations By 39%
Illustation of a person next to a smartphone with icons for SMS bubbles and a credit card, representing how texting is a key part of conversational billing outreach.
Billing for Busy People
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Healthcare

Payer Insights

Illustration of someone using a smartphone. Graphics show that they are receiving calls and emails, but SMS is easier to receive and respond to.
Give Health Plan Members Timely Updates With Texting
Graphic showing a consumer using a smartphone to interact with a Medicare broker during AEP.
What's the Right Number of Touchpoints for Medicare AEP?
Illustration of person in front of a calendar with question marks, indicating the question of what is the best time to contact seniors during AEP.
The Right Time To Contact Beneficiaries During AEP
A Medicare beneficiary shown next to an SMS message and icons representing key outreach goals for healthcare payers.
Best Practices For A Medicare Advantage Outreach Strategy
See All
2025 AEP Drips Performance Report
Conversational Outreach for Comprehensive Medication Review (CMR)
Health Insurance Company Improves Medication Adherence with a 200% Increase in Refill Rates
How a National Payer Improved HRA Completions 7% YoY
Drips Drives an 8.8% Uplift in Medication Adherence and $3.41M in Net Income for a Major U.S. Payer's Non-Adherent Population
7 Essential Tips to Boost Medication Adherence Through Communication Solutions
The $5 Mailer Debate: Are We Wasting Money in Healthcare?
How a Healthcare Payer Exceeded Their Redetermination Goal by 31%
Healthcare Payer User Journey Guide
How a Medicare Plan Reinvented Webform Outreach with Drips
How a Medicare Insurance Broker Added $2M in Revenue Using Drips
Health Tech Nerds Breakfast Program Sponsored by N1 Heath and Drips
How a Top Health Payer Improved Onboarding and Strengthened Primary Care Relationships
2025 AEP and Beyond
The Top Marketing Stats You Need For AEP 2025
Medicarians 2024 Panel "No Trade-Offs: Outbound Campaigns Driving Impact While Maintaining Compliance"
The Outreach Strategy Medicare Plans Need For AEP
2024 AEP Drips Performance Report
Millennium Live Podcast: Transforming Communication In Healthcare
Embracing Change: Reflecting On Medicarians 2024
Video Demo: Medicare AEP
Video Demo: Comprehensive Medication Reviews
Video Demo: Medication Adherence
Overview Video: Drips for Healthcare Providers
Overview Video: Drips for Healthcare Payers
Drips For Healthcare Providers
Drips For Healthcare Payers
Drips Impact: Welcome Campaigns
The Right Time To Contact Beneficiaries During AEP
How SMS Boosts Customer Onboarding Campaigns
2023 AEP Insights eBook
What's the Right Number of Touchpoints for Medicare AEP?
Give Health Plan Members Timely Updates With Texting
Nine Keys To Effective Health Plan Member Onboarding
How Spring Venture Group Doubled Its Medicare Quotes
Boost Retention With A Complete Billing Outreach Strategy
How A Top-Five Healthcare Payer Reduced Member Terminations By 39%
What Makes a Successful CMR Strategy?
How A Top-Five Healthcare Payer Reimagined New Member Education
How A Leading Medicare Insurance Agency Reduced Outreach Costs By 95%
How To Optimize Health Plan Member Outcomes
Best Practices For A Medicare Advantage Outreach Strategy
How a Medicare Advantage Payer Increased Acquisition Conversions by 20%
See All