Drips Conversations as a Service delivers a proactive, member-centered approach to reach populations who don't respond to traditional outreach.

Learn more about Drips for healthcare payers here.

Why Choose Drips?

Drips is reinventing member outreach using a three-pronged managed technology approach with proven results for healthcare payers and brokers.

Keep It Real

Traditional outbound communication channels don’t allow consumers to respond and engage on their terms. Drips helps healthcare organizations engage current and prospective members in real conversations to drive better results.

How do we do it? With AI-powered Conversations as a Service, we hold real, two-way interactions using SMS, scheduled calls, and voicemail.

Keep It Safe

From federal FCC, HHS, and CMS rules to state-level regulations, our proprietary systems go above and beyond to help protect your reputation while getting results. Drips works with leading legal firms to help you stay on top of fast-changing outreach regulations. Plus, we’re ISO 27001-certified to preserve information security in your marketing tech stack.

Keep It Easy

Drips isn't just an outreach tool. We give you a whole team to make it easy to integrate a conversational outbound strategy. This managed service approach includes hands-on support with integration, campaign scripting, testing, split testing and optimization, and ongoing reporting and improvements.

Use Cases

With the power to engage with real conversations, Drips excels in use cases across the entire consumer journey.

Acquire

Drips lets plans and brokers engage prospective members in real conversions on a massive scale.

 Example use cases:

• Web form engagement
• Medicare AEP
• Increase call center efficiency

Activate

Get higher engagement from new members to improve satisfaction and outcomes.

 Example use cases:

• Promote paperless notices
• Drive PCP selection
• Drive portal registration and app download

Navigate

Real two-way conversations are ideal for building trust, adding value, and promoting healthier outcomes.

 Example use cases:

• Appointment reminders
• Care gap closure
• Condition & disease management
• Medication therapy management

Retain

Engage about missed bills and other barriers safely and empathetically.

 Example use cases:

• Drive bill payments and autopay
• Manage Medicaid redeterminations
• Engage around CAHPS surveys

It’s all about how you say it™

With tailored AI outreach technology, experienced campaign management personnel, and leading-edge compliance solutions, Drips is the ideal platform for the complex and competitive healthcare industry. Get in touch today to start getting results with Conversations as a Service.

Contact us today to start innovating with Drips!