Wondering if MMS makes sense for your outreach goals? Download this guide for visual examples of best practices for multimedia outreach.

‍Meet Samantha

‍Samantha is a Medicare beneficiary who needed a new health plan. After researching some options, she decided to begin an application with the insurer Health Today. Let’s see how Health Today uses MMS — texting with images, GIFs, videos, and more — to engage and delight throughout the consumer journey.

In these examples, Drips uses MMS to:

• Re-engage Samantha about her web submission with a how-to video.
• Answer questions in a clear and enjoyable way with images.
• Boost adoption of new programs with a testimonial video.
• Maintain a positive tone with MMS for billing outreach.

MMS can make your organization stand out by delighting your audience, boosting both satisfaction and valuable conversions.