Healthcare Payer User Journey Guide
See how our managed service programs are designed to foster authentic conversations, propelling superior engagement across every touchpoint of the member journey.
Drips Transforms Member Engagement
Drips Conversations as a Service (CaaS) delivers a proactive, member-centered approach to reach populations that don't respond to traditional outreach. We have helped clients increase enrollment and retention, boost member participation, and improve health outcomes.
How to Use this Guide
Download this guide (which links to several case studies and mini demos) to see how AI-powered conversational outreach can impact each phase of the member journey:
- Acquire: Initiate meaningful dialogues at scale, transforming prospects into enrolled members.
- Activate: Educate and support members to access their benefits and resources confidently from day one.
- Navigate: Enable proactive care and pharmacy navigation to improve member health outcomes.
- Retain: Enhance service delivery to proactively resolve concerns, foster engagement, and retain members.
Get your guide today and reach out to us for an in-depth look at how we’re empowering our clients to achieve their goals.
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